Competitive pricing, quick turnarounds and sticking with conversations until the job is “just right” are qualities forging a robust client base for Solid Products Marketing & Promotions based in Ottsville. Owned and operated by Jason Wehrung, whose family business is Wehrung’s Lumber and Home Center also headquartered in Ottsville, Solid Products has the ability to produce customized wearable advertisements to promote businesses. Solid Products also has a full-service sign shop for banners, magnets, yard signs, truck decals and more. From hats, t-shirts, jackets, athletic wear, work apparel and uniforms, towels, robes and blankets, bags, totes and sweatshirts, Solid Products offers a one-stop shop approach to most jobs.
“It’s one stop shopping and I can get whatever I need,”said Aaron Weaver, of Dream Weaver Racing based in Upper Black Eddy. Weaver races his Teo ProCar at New Egypt Speedway in New Jersey, and takes it for promotional appearances.
And while great products and prices bring new trade through the door, innovative marketing solutions, a “yes we can” attitude and conscientious customer service, keep customers coming back again and again.
Shawn Dulee, brand manager for Naked Brewing Company in Lower Southampton Bucks County, said she’s impressed with Solid Products staff commitment to getting the job just right, and the team’s honesty about limitations, which are as refreshing as a pint of the microbrewery’s seasonal India Pale Ales. “They work with me until I like what I see,”Dulee said. Turnaround times are quick, too, with a recent confirmation to order receipt received by Dulee in about a week. “My previous supplier would take months to deliver,” Dulee said. “Solid Products turn-around times are fantastic.”
While products and goods are the tangible results of Wehrung’s business efforts, the Solid Products team embodies a pledge to superior customer service, creating a reputation that’s priceless.
Kyle Shannon of K. Shan Performance, a fitness training business in Allentown, has been using Solid Products for his promotional items since he opened the doors in February 2016. “All of their products have been great and they are easy to communicate with. They return calls promptly and they have no problems with order add-ons, when I need them,”Shannon said. “The quality of the products and outcomes exceeds my expectations,”Shannon said.
Wehrung said he is invested in helping his customers grow their business and his staff works together because they’ve come to rely upon each other’s strengths, insight and creative energy. “We all have different roles and clear job descriptions but they piggy back”onto each other, said Jen Martinez, Solid Products inside sales representative.
On a rapid growth curve, Wehrung said the business has tripled during the past year, and he attributes the growth to going beyond the project for each and every customer.